Bookkeeper Partner Terms

Version 2026-11-13, effective 13 November 2026. ClockHQ is operated by Noa Worsey, sole trader, ABN 79 218 828 430. Nothing here limits rights you have under the Australian Consumer Law.

1. Commission

You earn 30% of eligible ClockHQ subscription payments (excluding GST and other taxes) made by a business you referred, for service during the 12 months from its first paid period, and 10% of later eligible payments while it remains subscribed. A billing period that crosses the 12-month point is split by time. Free trials, refunded amounts and payments made before your referral was recorded earn nothing.

2. Eligible referrals

A business counts only if it uses your link or code before its first payment, has not been referred through ClockHQ's customer referral program, and is not your own. Referrals are never applied retrospectively.

3. Hold, payouts and fees

Each commission is held for 30 days after the payment, then becomes available. You may request any available amount, with no minimum. Requests are reviewed and paid manually for now. Payouts are available only to Australian partners with an Australian bank account; overseas payouts are not offered. Before payment we may require identity, bank-account ownership and business/tax details. We will confirm any missing information and the expected payment date when reviewing your request. Your bank or payment provider may charge fees; any fee deducted by ClockHQ must be disclosed before you approve the payment arrangement. Automatic bank payouts are not available.

4. Withholding and reversals

ClockHQ may withhold or reverse amounts only for refunds or chargebacks, suspected fraud or self-referral, calculation errors, or legal requirements, and will tell you the reason.

5. Disclosure, anti-spam and privacy

You must disclose to clients that you may earn a commission, have the recipient's consent as required by the Spam Act 2003 before sending electronic marketing, identify yourself and include accurate contact details and a clear, functional unsubscribe option. Honour unsubscribe requests within 5 working days and keep the unsubscribe method working for at least 30 days after sending. An existing relationship alone does not always establish consent. Never share a client's data without their authority. Your partner link does not give you access to any client workspace.

6. Tax

You are responsible for your own income tax and GST obligations. Before a payout, provide your ABN or information supporting an applicable exception, your GST registration status, and an invoice or other required payment documentation. ClockHQ will apply legally required withholding where applicable and provide the relevant record. The commission percentage is calculated on eligible customer revenue excluding GST and other taxes; any GST payable on your supply to ClockHQ must be identified separately on a valid tax invoice and agreed before payment. ClockHQ is not currently registered for GST.

7. Suspension, ending participation and questions

You may stop referring clients at any time. ClockHQ may pause referrals or payouts while investigating suspected fraud, eligibility, identity or legal issues, and will explain the reason and information needed to resolve it. Ending participation does not erase eligible earned commissions, subject to the hold, reversals and legal withholding rules above. Tell ClockHQ promptly about an incorrect balance or payment and include the relevant referral, invoice or payout reference; do not include a client's staff records. Material changes to these terms will be notified before they take effect. Contact clockhqsupport@gmail.com about partner balances, payouts or these terms.